Summary
After purchasing a MegaTrader plan and completing your account setup, you’ll be given access to either a Challenge Account (if your plan requires evaluation) or a Funded Plan account (if you’ve already passed or selected an instant funding option). This article explains how to locate your credentials and begin trading on MegaX, the official MegaTrader platform.
Plan Confirmation
Once you’ve completed your purchase at https://subscriptions.megatrader.io, you’ll receive a confirmation email.
This email includes:
Your selected plan (Growth, Elite, or Funded Plan)
The account size and trading phase (Evaluation or Funded)
A note that credentials will be issued shortly or are already available in your dashboard
If your plan includes a challenge, your account will begin in the Evaluation Phase. If you selected a Funded Plan, you’ll skip the evaluation and receive live trading credentials right away.
Dashboard Access
To access your dashboard, go to:
https://portal.megatrader.io
Log in using the email and password you created during signup. If you haven’t set a password yet, check your inbox for the welcome email with a setup link.
Inside your dashboard, you’ll be able to view:
Your account status (Evaluation or Funded)
Account size and plan type
Number of completed trading days
Payout eligibility progress
Available actions like submitting payout requests or account resets (if applicable)
Finding Your Credentials
Once your account is provisioned, you’ll see a “Trading Credentials” section in your dashboard.
This section includes:
Platform: MegaX (Web & Mobile)
Login username
Temporary password
Link to the MegaX login page
Use these credentials to log into platform.megatrader.io and begin trading on MegaX. On your first login, you may be prompted to change your password and accept the Non-Professional Data Agreement.
What If I Don’t See My Account?
If your dashboard still shows “Pending” or no credentials appear after 30 minutes:
Check your email for any missing verification or setup steps
Log out and log back in to refresh your dashboard
Allow additional time for provisioning if your payment is still processing
If the issue persists, reach out to our support team.
Support
If you're unable to access your account or credentials, contact us at [email protected] or use the live chat inside your dashboard.
Our team is here to ensure your account is ready and you're fully set up to begin trading.