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Account Verification & KYC Process

Complete KYC to verify your account and enable payout access.

Updated over 2 weeks ago

Summary

To maintain regulatory compliance and protect user security, MegaTrader requires users to complete a Know Your Customer (KYC) verification process only when a payout is requested for the first time. This one-time identity check is powered by Veriff, a trusted third-party provider, and is necessary before releasing profits under the Funded Plan.

By verifying your identity, we ensure that only the rightful account owner can receive payouts. The process is fast, secure, and designed to protect both you and the platform.


Why KYC is Required

KYC helps us verify the identity of each trader, prevent fraudulent activity, and ensure compliance with financial regulations. It confirms that:

  • The individual requesting a payout is the rightful account owner

  • Funds are not being withdrawn or redirected fraudulently

  • The platform complies with global anti-money laundering (AML) obligations

This verification step applies to all MegaTrader users, regardless of location or account size. KYC also helps maintain the integrity of the platform and supports a fair trading environment for everyone.


When KYC is Required

KYC is only required once you submit your first payout request. It is not needed during registration, plan purchase, or while in the evaluation phase. Completing the process ensures that payouts under the Funded Plan can be processed without delay.

Although optional before your first payout, we strongly recommend completing KYC early to avoid any disruptions or wait times.


Accessing the Verification Tab

To begin the KYC process:

  • Click the profile icon in the top navigation bar of your MegaTrader dashboard

  • Select the "Verification" tab from the left menu

  • Review the instructions provided

  • Click "Get Verified Now" to launch the secure identity check powered by Veriff

Veriff uses AI and biometric tools to securely confirm your identity. Your data is encrypted and handled in compliance with international privacy standards.


What You’ll Need

Have the following ready before starting:

  • A government-issued photo ID (passport, driver’s license, or national ID)

  • A working camera (built-in or external) for a live photo

  • A quiet, well-lit space with a stable internet connection

Veriff does not accept scans or screenshots—your ID must be photographed live during the session.


Verification Process Overview

  1. Check your account details – Make sure they match your ID.

  2. Prepare your ID – Use the original, physical document.

  3. Start the session – Follow the prompts to capture your ID and a selfie.

  4. Wait for confirmation – Most verifications complete in under one minute. Once approved, your account is marked as KYC-verified and payouts are enabled.

You’ll also receive an on-screen confirmation and an email when verification is successful.


Need Help?

If you experience issues with the verification process (e.g., camera access, document rejection, or timeouts):

  • Ensure your device has a working camera and that your browser has access

  • Refresh the session or try using a private/incognito window

  • Confirm your documents are valid, not expired, and clearly visible

For help, contact [email protected] or use the live chat feature inside your dashboard. Our team is here to make sure your verification goes smoothly.

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