Summary
While MegaTrader strives to approve all eligible payout requests promptly, there are several reasons a request may be denied. This guide outlines the most common issues so you can avoid delays and ensure your request is successful.
Incomplete Trading Requirements
You must complete all minimum payout criteria before requesting a withdrawal. Requests are denied if:
Minimum trading days are not met (e.g., 10 days for Funded Plan accounts)
You haven’t reached the current profit target tier
You violated the Consistency Rule during the payout cycle
Breaching Account Limits
Your account must remain above required thresholds during the payout review. Requests may be denied if:
Your balance falls below the drawdown buffer before approval
You fail the account before the review completes
You trade beyond contract size limits or violate other platform rules
Incorrect or Incomplete Information
Providing inaccurate payout details can result in rejection. Common mistakes include:
Typing errors in your email address or crypto wallet
Mismatched information between your profile and payout request
Failure to complete KYC (Know Your Customer) verification when required
Technical or System Flags
MegaTrader may deny payouts for accounts flagged by compliance systems. Examples include:
Suspected trade copying or team trading
Hedging or instrument violations
Attempts to exploit latency or automation loopholes
Request Submitted Too Early
Some traders submit requests before the account is fully eligible. This can include:
Submitting before daily reconciliation confirms payout status
Continuing to trade after submitting the request and breaking platform rules
What to Do If You’re Denied
Review the reason sent in your rejection message
Resolve any eligibility issues and meet all required criteria
Wait for the next eligible window and re-submit your request
If you’re unsure about the reason, contact support for clarification.
Need Help?
If your payout request was denied and you're not sure why, contact [email protected] or start a chat through your MegaTrader portal.