Summary
If you see delayed quotes or charts in MegaTraderX, it’s usually due to incomplete activation, skipped agreements, or session issues. This guide shows how to restore your live feed.
Sign Required Agreements
Real-time data requires completing the Non-Professional Data Agreement on first login.
Prompts appear automatically in MegaTraderX.
If skipped, your feed will remain delayed until completed.
Always log in with your official MegaTraderX credentials from your dashboard.
Wait for Account Activation
Live data is only enabled once your MegaTrader account is fully active.
New or pending accounts may show delayed data temporarily.
Access typically syncs shortly after activation and payment confirmation.
Refresh Your Session
If data still lags after setup:
Log out and back in
Clear browser cache and cookies
Try a private/incognito window for a clean session
Confirm Platform Settings
Inside MegaTraderX:
Check that you’re viewing active contracts
Reload the instrument list if charts look frozen
Reset workspace layouts if needed
Data Throttling on Inactivity
MegaTraderX may throttle data after long idle periods.
Refresh charts or switch tabs to reinitialize
Logging out and back in also resets the stream
Still Need Help?
If delays persist, contact [email protected] or use live chat in your portal. Provide details such as:
When the delay began
Whether you completed setup and agreements
Any error messages or unusual feed behavior