Platform Support & Troubleshooting
Guides for resolving technical and account-related issues in MegaTrader.
9 articles
Trading Platform Issues
How to fix common problems with trading platforms.
Why is My TradingView and Tradovate Connection Failing ?Common issues and solutions.
Delayed Market Data ? How to Fix Your FeedHow to ensure real-time data availability.
How to Switch Between Trading Platforms in MegaTraderGuide for switching between platforms.
Account & Login Issues
Solutions for account access and security problems.
I Can’t Log Into My MegaTrader Dashboard : What Should I Do ?Troubleshooting login problems.
What to Do If Your Trading Account Is Inactive ?Steps to reactivate inactive accounts.
How to Reset Your Password in MegaTraderRecovering lost credentials.
Customer Support & Contacting MegaTrader
How to reach MegaTrader’s support team for assistance.
How to Submit a Support Ticket to MegaTraderGuide to contacting support.
MegaTrader’s Response Time for Support RequestsTypical wait times.
Where to Find the Latest Updates & AnnouncementsHow to stay informed.